User Data Policy

User Data Policy

Introduction

At Star CRM, operated by Star Info Lab, we value user privacy and are committed to protecting the data you provide while using our software. This User Data Policy explains how your data is collected, stored, and handled within the system.

Data Collection

Star CRM collects only the data that is entered or uploaded by the user for business operations. This may include customer details, contact information, billing data, and other related business records. We do not collect any unnecessary personal information beyond what is required for the functionality of the software.

Data Ownership

All data entered into Star CRM remains the sole property of the user. Star CRM and Star Info Lab do not claim ownership of any user data under any circumstances.

Data Usage

User data is used strictly for providing and improving the functionality of the CRM system, including lead management, billing, reporting, and related features. We do not sell, rent, or share user data with any third parties for marketing or commercial purposes.

Data Access & Privacy

Star CRM follows a strict privacy policy where we do not access, view, modify, or delete user data unless required by law or with explicit user permission. Your business data remains confidential and is not monitored or used internally.

Data Storage & Security

All user data is stored on secure servers provided by trusted third-party hosting companies. We implement standard security measures such as encryption and secure authentication to protect your data. However, while we take reasonable steps to safeguard information, complete security cannot be guaranteed.

Data Retention

User data is retained as long as the account is active. Upon account termination or inactivity, data may be deleted or archived without prior notice, as per system policies.

User Responsibility

Users are responsible for maintaining the confidentiality of their login credentials and ensuring the safety of their data. We strongly recommend maintaining regular backups of important data.

Limitation of Liability

Star CRM and Star Info Lab shall not be held liable for any data loss, data breach, unauthorized access, or damage resulting from system failures, cyber incidents, or external factors. By using the software, users agree to these terms.

Policy Updates

Star Info Lab reserves the right to update or modify this User Data Policy at any time without prior notice. Continued use of Star CRM constitutes acceptance of any changes.